Resolve®

Integrated default management.

Resolve® uses automation and seamless integration to deliver rapid, rules-based workout decisions to Servicers based on their input.  

Servicers can access Resolve’s user interface (UI) or directly integrate with Resolve through application programming interfaces (APIs). 

couple and lender talking around a table with papers

Retirement of Servicing Tools

As of December 20, 2024, Servicers no longer have access to the Foreclosure Sale Reporting or Workout Prospector® and must submit all workouts in Resolve via Servicing Gateway.

Discover Resolve

Simple, transparent, connected

Decisioning
  • Speed to market: 3-5 seconds for workout eligibility decisions
  • Reduced risk: Single-Family Seller/Servicer Guide (Guide) driven decisions
  • Clarity: Concise and actionable messages
Data Integration and Insights
  • Integration optionality: User interface (UI), application programming interface (API) development/integration
  • Less data: Up to 50% fewer data points required
  • Transparency: Status and tracking of workouts
Borrower Outcomes
  • Fast and reliable mortgage assistance
  • Reduced documentation and overall touch points

Current capabilities

Read the latest release summary.

Expect innovation

Resolve releases capabilities iteratively. Check the product timeline for updates on planned capabilities.

Related Resources

Resolve Training

Resources to support Resolve – an integrated default management tool.

Frequently Asked Questions

Get the answers to the most commonly asked questions about Resolve, including access, features and more.

Resolve Release Summary

Learn more about the latest and upcoming capabilities that are launching iteratively in Resolve, the new default management solution.

Additional Resources