Resolve® Training
Resources to support Resolve – an integrated default management tool.
Resolve®: Get Ready for Enhanced Flex Modifications
Join this one-hour webinar to learn more about the updated Flex Modification and Disaster Flex Modification terms (available 11/1/24, Guide required 12/1/24) to help more borrowers stay in their homes. Steps to determine the terms will be explained. Submission through Resolve is not changing. To learn how to submit requests through Resolve, attend the “Resolve®: Submit and Manage Flex Modification Requests” webinar.
Featured Learning
Educational Resources
Reference Tools
- New Client Educational Quick Start
- Onboarding Checklist
- Resolve® Charge-off Request Validation Error Messages
- Resolve® Deed-in-Lieu of Foreclosure Request Validation Error Messages
- Resolve® Liquidation Request Validation Error Messages
- Resolve Webpage
- Resolve® Foreclosure Sale Reporting & Third-Party Settlement - Request Validation & Eligibility Messages
Tutorials
- Getting Started with Freddie Mac Access Manager Overview Videoclip
- How Do I Sign Up for Webinars & Tutorials
- Ready, Set, Resolve ®!
- Resolve®: Requesting a Forbearance Extension
- Resolve®: Workout Request Submissions
- Servicing Gateway and Tools Overview Tutorial
- Resolve: Foreclosure Sale Reporting and Third-Party Sale Settlement