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Resolve APIs

As part of our Reimagine Servicing® initiative, one of our key focus areas is transforming loss mitigation through B2B integration capabilities. Resolve® is our end-to-end default management tool that uses application programming interface (API) technology for seamless integration to deliver rapid, rules-based workout decisions to Servicers.

Instantaneous Data and Decisions, Delivered

Resolve APIs are the direct connection to the Resolve decision rules engine that gives you real-time workout option eligibility, rationale and more. Get the data you need without leaving your existing default management tool. Watch the video for an overview of how the APIs work with future state capabilities demonstrated. Download the playbook for the details.

Add Synergy to Servicing with Resolve APIs

Fifth Third Bank discovered that integrating the entire Resolve API suite offers the biggest digital impact as the APIs’ capabilities continue to expand. Leveraging this technology streamlines the loss mitigation process and creates a logical workflow to provide accurate and timely decisions for homeowners facing financial hardships.

What are the Resolve APIs?

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Workout Options API

In a single request, get an upfront eligibility check of all possible workout outcomes (in order of the loss mitigation hierarchy), giving you full transparency of eligibility for borrowers as well as reduced risk through rules-based decisioning.

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Retention API

Speed up home retention resolution from decisioning to trial period approval (as applicable) and settlement. (Payment Deferral and Flex Modification available)

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Liquidation API

Simplify liquidation resolution, from decisioning to approval to settlement. The API also includes the ability to submit exception requests for ineligible responses. (Short Sale available)

Current Mortgage Snapshot

Valuation and Pricing API

Connect directly to real estate valuation needed for processing liquidation workouts and foreclosure sales. (Minimum net proceeds values available)

Real Results with Servicers

Read how Cenlar, FSB used the Resolve Retention API to turn challenges brought on by the pandemic into competitive advantages by saving time per loan and refocusing resources on quality control.

Read the announcement about Mr. Cooper being the first Servicer to integrate their system with Resolve for more efficient workout decisioning.

Mr. Cooper Announcement

Graphical image of a quote from Jay Jones about Mr. Cooper

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