SF.FreddieMac.com

General Servicing Training

Training resources to assist you in your daily general servicing functions.

Servicing Gateway and Tools Overview Tutorial

Freddie Mac's Servicing Gateway is an all-in-one portal that provides easy access to most of our servicing tools in one location through single sign-on and simplified navigation.

Featured Learning

General Servicing Training Resources

This document provides a list of training resources for the servicing function.

Servicer Success Scorecard Tutorial

A 15-25 minute tutorial on how to navigate, read, & utilize the scorecard to track & improve your servicing performance.

Servicing Reports Online Tool

This interactive tool provides information on available reports for loan-level and default activity submitted through Freddie Mac's servicing tools.

Educational Resources

Reference Tools

Tutorials

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