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Loss Mitigation Management Training

Training resources to assist you in the loss mitigation process.

Alternatives to Foreclosure

View this tutorial to gain an understanding of loss mitigation procedures and alternative to foreclosure options.

Featured Learning

Resolve® Submit and Manage Liquidation Workout Requests Webinar

Servicers will learn how to submit, track, and manage liquidation (e.g., short sales) workout requests in Resolve®. This tool provides a centralized dashboard to manage workflow and monitor requests.

Resolve® Submit and Manage Retention Workout Requests Webinar

Servicers will learn how to submit and track retention workout requests (e.g., Payment Deferrals, Flex Modifications, and forbearance extension requests). Access the dashboard to manage requests.

Loss Mitigation Training Resources

This document lists all loss mitigation training resources available to you from Freddie Mac Learning.

Settling FHA, VA, and RHS Modifications in Resolve® Webinar

This webinar reviews upload capabilities and transparency into the status of FHA/VA/RHS modification requests.

Payment Deferral: Non-COVID-19 Delinquencies Webinar

Eligibility & requirements for the standard Payment Deferral for borrowers who became delinquent due to a short-term hardship that has been resolved.

COVID-19 Relief: Delinquency Resolution through COVID-19 Payment Deferral and Flex Modification Webinar

Determine a permanent solution to a COVID-19 delinquency and learn about eligibility & underwriting requirements.

Workout Prospector User Guide

Workout Prospector® is a web-based application that gives you the ability to analyze, structure, and send alternative to foreclosure recommendations to Freddie Mac electronically.

Educational Resources

Reference Tools

Tutorials

Webinars

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