Here at Freddie Mac, we take the idea of partnership seriously. We spend time with our clients, understand their needs and build solutions together. We know that when our clients succeed, we succeed too.

We examined the loan origination process from start to finish. We turned it upside down looking for bottlenecks and processes that could benefit from increased efficiency. We found that collateral valuation and verification of borrower income and assets are two areas that are taking lenders too long and costing them too much – and that can impact the borrower experience too, a critical component to effectively competing in today’s market.

So we developed solutions that our clients can use to better navigate these areas. Automated collateral evaluation (ACE) and asset and income modeler (AIM), available through Loan Product Advisor®, help our clients:

  • Close faster
  • Lower costs
  • Increase borrower satisfaction
  • Mitigate risk

With a mix of purchase and refinance, and retail, wholesale, joint venture and direct channels, one lender is laser-focused on leveraging automation and improving the borrower experience

loanDepot’s been able to optimize its workflow and maximize efficiency in-spite-of external pressures within mortgage lending. That’s helped it improve the borrower experience, move loans through the process faster and increase capacity in the face of today’s record volumes. So how did loanDepot do it? It’s a great story. Find out its keys to success and see the results it’s been able to achieve.