Servicer Performance Profile

Intuitive portfolio performance analytics.

It's a simple yet powerful tool to help you drive servicing portfolio performance.

You will find a complete view of your portfolio performance in your Servicer Success Scorecard and in your Manager Series reports. You'll also be able to assess your performance as a Master Servicer, Servicing Agent (Subservicer), Interim Servicer and as a consolidated entity (as applicable).

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A New Level of Data Transparency

You can’t manage what you can’t measure. The Freddie Mac Servicer Success Scorecard and Manager Series reports offer detailed, quantitative insights into portfolio performance, enabling servicers to make data-supported operational decisions.

Resources

Servicer Success Scorecard Reference Guide

A guide to the comprehensive and consolidated monthly requirements and measurements that assess a Servicer’s performance.

Manager Series Reference Guide

The Manager Series Reports provide access to various reports, including a high-level summary, loan-level detail data, and more.

Servicer Success Scorecard Tutorial

A 15-25 minute tutorial on how to navigate, read, & utilize the scorecard to track & improve your servicing performance.

Additional Resources