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Servicer Honors and Rewards Program (SHARP)℠

Go for the Gold with SHARP!

SHARP enables eligible Servicers to receive annual rewards and recognition based on their Servicer Success Scorecard. The program recognizes clients with superior servicing performance for the prior year.

Congratulations 2023 SHARP Award Winners

SHARP recognizes Servicers that exceled in demonstrating superior servicing for the previous year by focusing on outstanding customer service and positive efforts to prevent and alleviate loan delinquencies. The Servicer Success Scorecard annual rank determines who represent the top portfolio performance.

Read Our Announcement

Eligibility

Servicers who meet the criteria for receiving an annual rank and fall into groups 1-3 are automatically enrolled in SHARP.

  • Group 1: Service 200k + Freddie Mac mortgages
  • Group 2: Service 75k – 200k Freddie Mac mortgages
  • Group 3: Service 20k – 75k Freddie Mac mortgages
  • Group 4: Service less than 20k Freddie Mac mortgages
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Monetary Rewards

Based on your Scorecard rank and the number of mortgages serviced annually, you may receive monetary rewards as certain criteria are met:

  • Gold: Annual Monetary Reward - $100k
  • Silver: Annual Monetary Reward - $50k
  • Bronze: Annual Monetary Reward - $25k
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Public Recognition

Servicers will be announced in a press release and other industry recognition, receive a marketing toolkit, plus a designated number of FreddieMacCONNECT registrations (pending an onsite event).

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Win Next Year

Improve your chances of winning next year by powering up your portfolio performance. Review the Servicer Success Scorecard tutorial.

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Get rewarded for your hard work

Servicers who meet the criteria for receiving an annual rank are automatically enrolled in SHARP and may be eligible for various awards.

Bill Maguire
Bill Maguire
Vice President, Single-Family Portfolio Management

Improve your portfolio performance