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Document Custody Procedures Handbook


Listed below for easy access are blank Freddie Mac forms. Please do not alter or modify the forms except to enter information in the blanks or boxes provided.

Document Custody Procedures Handbook
Document Custody Procedures Handbook

Document Custodians Other Than the Designated Custodians
If you choose a Document Custodian other than one of the Designated Custodians, use the Form 1035 Custodial Agreement.

Designated Custodian

If you choose a Designated Custodian (The Bank of New York Mellon Trust Company, N.A. (BNYM) or Computershare Trust Company, N.A. (Computershare) .

Deliver your original complete and executed Form 1035DC to:

BNY Mellon, CT Government Solutions
2001 Bryan Street, 11th Floor
Dallas, Texas 75201

To obtain BNYM onboarding forms, please contact BNYM directly at (800) 211-2677 or [email protected].

Deliver the original complete and executed Form 1035CS to:

Computershare Trust Company, N.A.
1015 Tenth Avenue SE
Minneapolis, MN 55414

To obtain Computershare onboarding forms, please contact Computershare directly at (612) 316-4980.

Servicing Related Forms
Form 1036: Request for Physical or Constructive Possession of Documents
Transfer of Servicing Extension Request and Issues Log
Document Execution Request

Tri-Party Agreements
Forms 1035, 1035DC and 1035CS are Tri-Party Agreements between the Seller/Servicer, Document Custodian and Freddie Mac. These agreements govern the verification, certification, maintenance and release of Notes for Mortgages sold to Freddie Mac. Which form of agreement to use depends on the Document Custodian.

Execution of Legal Documents

The Document Execution team is authorized to sign documents prepared for "Federal Home Loan Mortgage Corporation" signature for Discharges, Satisfactions, Releases, Reconveyances, Assignments and Deeds only if an assignment to Freddie Mac has been recorded. You must prepare the appropriate document for "Federal Home Loan Mortgage Corporation" signatures and send the prepared document to us at [email protected].

For properties in foreclosure, please send your documentation to:
[email protected].

For properties in REO, please send your documentation to:
[email protected].

Your prepared document must reference all recording information. We cannot sign documents until we identify the loan number and the current loan status. You must include the following supporting information with your request in order for us to identify the loan: 

  • Freddie Mac 9-digit loan number (if available)
  • Borrower Name on the Mortgage or Deed of Trust
  • Complete property address with zip
  • Original Note date and loan amount
  • Document Execution Request Form

You should also provide the recorded Mortgage and Assignments along with a brief description of the issue you need to resolve. Please allow at least fourteen business days for research and processing of your request. If a closing date has been scheduled for a subsequent loan against the property, please include the date of the scheduled closing in your description of the issue. We will make every effort to meet your deadline.

If you want the signed document to be returned via overnight mail, please include a pre-addressed overnight return envelope billed to your account. Otherwise, documents will be returned to the address you provide via U.S. Postal Service.

Document Custody Contacts

Loan Acquisitions

Brian Cassidy
[email protected]

Document Custodian Eligibility
For Form 1035

Counterparty Credit Risk Management
1551 Park Run Drive
McLean, VA 22102
[email protected]

Settlement Operations Manager

Kenneth Thompson
[email protected]

Mortgage Electronic Registration Systems (MERS) 

Miguel Giuria
[email protected]

Document Execution

Jamie Caesar
[email protected]

Transfers of Document Custody

Ashlee Booth
[email protected]