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Servicing Sessions

Going Beyond What's Possible: Future of Servicing

Hear from industry leaders about their perspectives on the current and future state of servicing. We'll share research about factors influencing the cost to service and key priorities to advance innovation.

Perspectives on Policy in the Servicing Landscape

Learn about servicing policy updates including the recently implemented expansion to the Payment Deferral Program and upcoming retirement of COVID-19 payment deferrals in 2024. We’ll also share information about borrower outreach and education.

Making Seamless Servicing Transfers Possible

Watch this session to learn about the new MISMO Servicing Transfers Catalog, an industry playbook designed to reduce the risk of potential issues when servicing transfers go wrong and to find out what’s next on the MISMO Servicing Transfers Roadmap.

Staying Ahead of an Ever-Evolving Property Insurance Environment

Join us as we walk through updates on the recent volatility and changes in the property insurance landscape and learn some of the essential factors to consider when underwriting loans.

Managing Default: Everything you Always Wanted to Know

Hear insights on Freddie Mac’s loss mitigation options, such as forbearance, loan modifications and deeds in lieu of foreclosure. Get information on how the best solutions for borrowers facing financial hardships.

Optimizing and Evolving with Resolve®

The ever-evolving capabilities of Resolve®, our default management solution, continue to add efficiency and simplify your workflow. Learn how to get the most of this tool, including integrating it with eSign to streamline loss mitigation.

Investor Reporting: News and Notes

Learn about important changes we've made to investor reporting tools, as well as important reminders and what's coming up to facilitate Servicer reporting, drafting and reconciliation.