Occasionally, we make updates to our technology tools to improve their resilience and help you serve your customers. These updates are part of our continual investment in new infrastructure and technology to make your interactions with our systems as easy and secure as possible.

We’ll be making updates to some of our technology tools beginning on Saturday, March 25. These tools will have 15 hours of maintenance. However, we don’t expect that you’ll have to make any changes to your systems in support of this effort.

Which Tools are Impacted?

The following tools will be unavailable starting on Saturday, March 25 at 12 a.m. ET until Saturday, March 25 at 3 p.m. ET, prior to the normal maintenance window (Saturday, 11 p.m. ET to Sunday, 11 a.m. ET).

  • Loan Product Advisor® (LPASM)
  • Condo Project Advisor®
  • Loan Collateral Advisor®
  • Loan Quality Advisor®
  • Loan Closing Advisor®
  • Loan Coverage Advisor®
  • Quality Control Advisor®
  • Home Value Explorer® (HVE®)
  • Freddie Mac APIs

Refer to our Freddie Mac Single-Family Technology Page for the most up-to-date information about the status of our technology tools – including information related to the extended maintenance windows for this effort. We encourage you to bookmark this page for reference.

We apologize for any inconvenience this may cause. Ultimately, this will provide a better user experience. If you have any questions, please contact your Freddie Mac representative or the Customer Support Contact Center (800-FREDDIE).