Freddie Mac is committed to continuously enhancing and improving our security standards. To further protect submitted data, we are implementing Multifactor Authentication (MFA) as an additional layer of security on all Freddie Mac technology tools and technology applications accessed via a user interface beginning March 4, 2022.

What Is MFA?

You may have already completed a similar process for professional or personal accounts at other financial institutions, and never thought too much about it. MFA utilizes two or more factors to authenticate. For Freddie Mac, that means something you know (your password credentials) and something you have (i.e., laptop, cell phone). Both factors are uniquely yours and make it more difficult for unauthorized parties to have access to your data.

What’s Next?

The process is simple and can be completed in a few quick steps. Here’s what to expect:

  1. Once MFA is applied to your account, you will be prompted to complete a quick, one-time setup for your account(s) to establish secondary methods of authentication. This initial setup is required to prevent access disruption to Freddie Mac tools and technology systems.
  2. During initial setup, you will be prompted to select one of your preferred devices to receive a one-time passcode for authentication (e.g., text, phone call, email). After verifying the passcode, your account will be ready to use. 
  3. You will be able to modify your registered MFA devices through the Management Portal. Note: The MFA Management Portal will not be available until March 4, 2022.

Note: MFA does not apply to system-to-system (S2S) accounts.

If your organization uses a robotic process automation (RPA)/bot and you have not yet notified us, your account may be impacted by MFA. In this case, or for other technology access-related questions, please contact the Customer Support Contact Center at 800-FREDDIE (800-373-3343) then Option 1.