Resolve®
Resolve ®
Integrated default management.
Resolve® uses automation and seamless integration to deliver rapid, rules-based workout decisions to Servicers based on their input.
Servicers can access Resolve’s user interface (UI) or directly integrate with Resolve through application programming interfaces (APIs).
Resolve FAQs
Access the most frequently asked questions and answers related to Resolve including features, user access and specifics to the tool’s UI or API integration.
Discover Resolve
Simple, transparent, connected
- Speed to market: 3-5 seconds for workout eligibility decisions
- Reduced risk: Single-Family Seller/Servicer Guide (Guide) driven decisions
- Clarity: Concise and actionable messages
- Integration optionality: User interface (UI), application programming interface (API) development/integration
- Less data: Up to 50% fewer data points required
- Transparency: Status and tracking of workouts
- Fast and reliable mortgage assistance
- Reduced documentation and overall touch points
Latest Release
We’ve automated the manual foreclosure workflow process to help you track and manage foreclosure milestones more efficiently. Get the details on all the new features including a dashboard, streamlined communication through Freddie Mac GatewaySM, enhanced loan exports and more in the release notes.
Expect innovation
Resolve releases capabilities iteratively. Check the product timeline for updates on planned capabilities.
Additional Resources
Hours
Customer Contact Center & System Status Hours
- Mon - Fri: 8am - 7pm EST