Resolve ®

Integrated default management.

Resolve® uses automation and seamless integration to deliver rapid, rules-based workout decisions to Servicers based on their input.  

Servicers can access Resolve’s user interface (UI) or directly integrate with Resolve through application programming interfaces (APIs). 

couple and lender talking around a table with papers

Resolve FAQs

Access the most frequently asked questions and answers related to Resolve including features, user access and specifics to the tool’s UI or API integration.

Discover Resolve

Simple, transparent, connected

Decisioning
  • Speed to market: 3-5 seconds for workout eligibility decisions
  • Reduced risk: Single-Family Seller/Servicer Guide (Guide) driven decisions
  • Clarity: Concise and actionable messages
Data Integration and Insights
  • Integration optionality: User interface (UI), application programming interface (API) development/integration
  • Less data: Up to 50% fewer data points required
  • Transparency: Status and tracking of workouts
Borrower Outcomes
  • Fast and reliable mortgage assistance
  • Reduced documentation and overall touch points

Latest Release

We’re helping to make retention resolution easier. Read about the latest enhancements that include new capabilities for forbearance and repayment plans, as well as updates for flex modifications and payment deferrals in the December release notes.

Expect innovation

Resolve releases capabilities iteratively. Check the product timeline for updates on planned capabilities.

Resolve Training

Resources to support Resolve – an integrated default management tool.

Frequently Asked Questions

Get the answers to the most commonly asked questions questions about Resolve, including access, features, and more.

Additional Resources