News & Insights
February 10, 2025
Servicing Excellence: Our Charge, Your Challenge
Servicing Excellence is a multi-year initiative to strengthen the Servicing industry through reciprocal top-quality performance from Freddie Mac and our servicing stakeholders. It’s our strategy to deliver more—and to expect more.
By The Single-Family Team, Freddie Mac
Industry trends, marketplace dynamics and much more.
Use the filters to find topics of interest or browse all articles to see the full range of available articles and insights.
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News Articles | September 23, 2024
September 2024 ECO Release: Expands View into Opportunities
Take a look at the latest enhancements recently added across ECO.
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News Articles | September 18, 2024
October 2024 Loan Product Advisor Release
In October, LPA Choice feedback messages will make its debut to provide unprecedented, actionable information so you don’t miss opportunities to get to Accept. Learn more about LPA Choice and other enhancements coming soon.
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News Articles | September 16, 2024
New Condo Project Advisor Updates Ease Tool Navigation and Condo Project Reviews
Enhancements to Condo Project Advisor's PAR, PCS and PWR functions make submitting and reviewing submissions easier.
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News Articles | August 30, 2024
Revamped Metric Adds Accuracy and Efficiency to Servicing Performance
Several key changes to the Aged Edit Metric in the Servicing Performance Profile (SPP) are designed to make it more accurate, straightforward and user-friendly.
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News Articles | August 21, 2024
September 2024 Loan Product Advisor Release
The September release helps you work faster and smarter with new enhancements and updates to condo project messaging, AIM, Caution messaging and more.
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News Articles | August 19, 2024
August 2024 Loan Coverage Advisor Release
We’ve added new payoff date detail to Loan Coverage Advisor® to give more insight into when a loan in your portfolio was paid off in full and to help you see the representation and warranty status when the loan was paid off.
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News Articles | August 15, 2024
August 2024 Loan Quality Advisor® Release Updates
August Loan Quality Advisor® release includes a revised automated collateral evaluation (ACE) message and a revised effective date for a previously announced new caution message.
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News Articles | August 7, 2024
Pre- and Post-Close Income Insights Increases Underwriting Efficiency and Confidence
AIM for income using employment data includes digitized paystubs and W-2s in the income assessment. Read more to get everything you need to know to get started.
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News Articles | August 5, 2024
Mortgage Assumption Capability Available in Loan Product Advisor®
Loan Product Advisor® is being enhanced to allow approved Servicers to assess creditworthiness for assumptions of eligible Freddie Mac conventional mortgages, making the process more efficient.
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News Articles | August 5, 2024
Upcoming Changes to the Single-Family Seller/Servicer Guide
Beginning in August, we’re refactoring the Guide to make it easier for Seller/Servicers to search and read Freddie Mac policy. Refactoring is the process of reformatting and rewriting content to become more consumable by both humans and machines.