We recently announced the Tip Referral Tool (TRTSM) was created to assist Seller/Servicers in reporting mortgage fraud and suspicious activity and adverse self reporting in a more centralized, convenient and secure manner. The TRT is available beginning today.

Quality Control Advisor® Has Been Updated

Quality Control Advisor® users were recently notified that the TRT will be the new way to report quality control findings –  known as adverse self reporting within the tool – on loans sold to Freddie Mac.

Once you’ve submitted adverse self reporting through the TRT, you’ll continue to track the submission’s progress through Quality Control Advisor.

Freddie Mac takes fraud seriously and we believe reducing fraud is everyone’s responsibility.

Access to the TRT Begins Today

  • Any Seller/Servicer user who has access to Freddie Mac tools and systems via Freddie Mac Loan Advisor® and Servicing Gateway on September 30 will automatically be able to access the TRT using their current assigned credentials.
  •  After September 30, if a Freddie Mac Access Manager administrator for a Seller/Servicer wants to add or remove TRT access from a user in their organization, they may do so through Access Manager using the “Add User Access” or “Remove User Access” workflows.
  • If a Seller/Servicer isn’t enrolled in Access Manager and wants to add or remove TRT access for their organization’s users, they will need to sign up for Access Manager to designate an Access Manager administrator who can update the user access for their organization.
  • Industry participants (the general public) may access the TRT on our Single-Family Fraud Prevention webpage.
  • Seller/Servicers attempting to submit adverse self reporting through Quality Control Advisor will now see new instructions to navigate to the TRT to complete this process.