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Freddie Mac Single-Family Customer Service

Looking for Freddie Mac Single-Family Customer Service?

800-FREDDIE (800-373-333)

Contact Freddie Mac Customer Service for assistance with navigating Single-Family tools, systems, Seller/Servicer resources or other questions related to doing business with us. Use the phone menu to choose the option that best matches your role or inquiry.

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Know Before You Call: 

Before calling Customer Service, check Freddie Mac’s Standard Hours of Operation and System Status page to confirm support availability and identify any known system issues.

Standard Hours of Operation System Status

Single-Family Customer Service

  • Press 1 if you are an approved Seller, Servicer, Third-Party Originator or Business Partner
  • Press 2 if you are a homeowner, homebuyer, renter or real estate professional
  • Press 3 if you are interested in becoming a Seller, Servicer, Third-Party Originator or Business Partner

Additional Resources 

What additional Freddie Mac resources are available?

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