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Our Servicing Vision: Focus on Retention, Minimize Loss and Reduce Servicer System Risk

Mike Reynolds, our new Head of Servicing, outlines his vision and goals for servicing including promoting affordable, sustainable homeownership by driving down credit losses and managing risk.

By Mike Reynolds, Freddie Mac

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  • Loan Quality Advisor Feedback Messages

    We’re making changes to Loan Quality Advisor® feedback messages based on your feedback and to help you make quicker decisions. The messages relate to desktop appraisals (Form 70D), automated collateral evaluation (ACE) appraisal waiver eligibility and more.

  • Resolve APIs Digital Digest
    (August 2022)

    Your connection to the latest updates and resources to optimize your integration.

  • Loan Closing Advisor August 1 Release Reminder

    Genworth” is an invalid Mortgage Insurance company name value. Check out the August 1 Loan Closing Advisor release notes.

  • Busy Summer? We’ve Been Hard at Work Enhancing Loan Selling Advisor

    Has your summer been busy? We’ve been busy making enhancements to Loan Selling Advisor® to help you do your job easier and more effectively. Updates include Uniform Loan Delivery Dataset (ULDD) Phase 4a Optional Delivery Period 1 now live, Mortgage Insurance Company Name change to Enact, enhancements to support early pool disclosure, cash rate sheet redesign and critical edits for desktop appraisals.

  • Revised UCD Specification Impact Memo and Loan Closing Advisor Impacts

    We’ve revised the UCD Impact Memo. See how these updates impact your UCD XML file and Loan Closing Advisor.

  • July Loan Product Advisor Message Improvements

    Read about the latest July Loan Product Advisor feedback message updates that to give you more clarity and transparency – to help you get more done in your day.

  • Testing Opportunities for Cash Rate Sheet Capabilities and more Loan Selling Advisor News

    Learn helpful info about our new cash rate sheet available in the Loan Selling Advisor® pre-release customer test environment (CTE) starting July 25, 2022, plus more info about the Genworth Mortgage Insurance Corporation name change to Enact – Delivery Period Extended, and upcoming scheduled maintenance for Loan Selling Advisor CTE1 from July 18 through 22.

  • Sun Is Out – Freddie Mac Loan Advisor® Releases Are Out

    Temperatures may be rising, but technology never takes a summer break. Check out the latest enhancements to Loan Closing Advisor® and Loan Product Advisor® to stay informed and keep your edge.

  • True Lies: When They’re Not Who They Say They Are

    What if the person applying for a loan isn’t who they say they are? Here’s a new twist on misrepresentation we recently investigated.

  • Loan Advisor in ECO: New Collateral Offerings Dashboard

    Loan Advisor in ECO now features a new dashboard (Collateral Offerings - Desktop Appraisal) that offers insight into how many of your loans are eligible for desktop appraisals.

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