Servicer Performance Profile

Intuitive portfolio performance analytics.

It's a simple yet powerful tool to help you drive servicing portfolio performance.

You will find a complete view of your portfolio performance in your Servicer Success Scorecard and in your Manager Series reports. You'll also be able to assess your performance as a Master Servicer, Servicing Agent (Subservicer), Interim Servicer and as a consolidated entity (as applicable).

SPP Block 1

Scorecard Changes Aim to Help Servicers Reduce Delinquent Loans

Updates to the Servicer Performance Profile (SPP), including introducing new metrics and editing existing categorizations and definitions, help Servicers reduce the number of delinquent loans, manage risk through better loan tracking and measurement and achieve higher performance.

Servicer Success Scorecard Reference Guide

A guide to the comprehensive and consolidated monthly requirements and measurements that assess a Servicer’s performance.

Manager Series Reference Guide

The Manager Series Reports provide access to various reports, including a high-level summary, loan-level detail data, and more.

Servicer Success Scorecard Performance Metrics

An overview of performance metrics to provide insight into your servicing performance for delinquency reporting and workout solutions.

Additional Resources