Guided Steps to Loss Mitigation Options

Get a head start by answering a couple of questions about your borrower’s hardship and get instant results such as key requirements for applicable mortgage relief or workout options based on your responses. Connect to detailed requirements, training and additional info for each result to determine the best outcome for your borrower.

Forbearance

Extended unemployment is a reality that many borrowers continue to face. As a Freddie Mac Servicer, you have additional solutions to help unemployed borrowers keep their homes. By offering eligible borrowers our new forbearance relief options – a short-term unemployment forbearance period and, if needed, the possibility of an extended unemployment forbearance period – you can effectively assist struggling borrowers through a period of unemployment.

Reinstatement and Repayment

The most desirable resolution to a delinquency is reinstatement. Reinstatement is the act of restoring a delinquent mortgage to current status.

Payment Deferral

Help more homeowners (including those impacted by COVID-19) with the new relief solutions for those who have experienced a short-term hardship, or Disaster.

Flex Modification

A flexible workout option for borrowers who experience a permanent hardship and are in need of payment reduction relief.

Short Sale

A Freddie Mac standard short sale (short sale) is the sale of the mortgaged premises for less than the total amount necessary to satisfy the mortgage. Learn more from the Guide and technology tools.

Standard Deed-in-Lieu

A liquidation option to help at-risk borrowers avoid foreclosure.

Military Relief Options for Service Members

Freddie Mac recognizes the commitment and increasing sacrifice our military service members and their families make every day. We encourage Servicers to offer service members Freddie Mac military relief options, including leveraging The Servicemembers Civil Relief Act (SCRA).

Committed to Helping Borrowers Avoid Foreclosure

During this critical time for homeowners and the housing market, we vigorously back our long-standing commitment to help borrowers avoid foreclosure and keep their homes whenever possible.