Insight Articles
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February 26, 2025
Scorecard Changes Aim to Help Servicers Reduce Delinquent Loans


Freddie Mac is making changes to the Servicer Performance Profile (SPP), including introducing new metrics and editing existing categorizations and definitions for Default Management Metrics and Supplemental Metrics. These changes are designed to help and encourage Servicers to:
- Reduce the number of loans progressing further into delinquency.
- Manage risk through better loan tracking and measurement.
- Achieve higher performance.