Quality Control Advisor Plus℠
Quality Control Advisor Plus℠
Provides an end-to-end solution to help Sellers manage the entire post-funding quality control and remedy process. It offers impactful, innovative enhancements that help Sellers elevate the quality control (QC) process.
Latest Enhancement
Quality Control Advisor PlusSM reports are now available in ECO® through the Risk tab. The reports have a refreshed look and exclusively reflect Quality Control Advisor Plus loan level data, metrics and trends.
Greater Efficiency
Real-time updates via notifications after actions (i.e., submitting files) and an improved interface make it easier to quickly identify and communicate status and missing documents.
Clearly Identified Process
Required actions are split into queues (i.e., file requests, missing documents and remedy requests) so you know which activities you must complete and which are with Freddie Mac for review.
Line of Sight to Remedy Letters
Remedy letters will be accessed directly in the tool as opposed to via separate emails.
Additional Resources
Hours
Tool Availability Hours
- Mon - Fri: 5:30am - 2am EST
- Sat: 5:30am - 11pm EST
- Sun: 11am - 2am EST
Customer Contact Center & System Status Hours
- Mon - Fri: 8am - 7pm EST
Subscription Center
Get and stay connected with Freddie Mac Single-Family. Subscribe to our emails and we'll send the information that you want straight to your email inbox.