Quality Control Advisor Plus℠
Quality Control Advisor Plus
Manage all post-funding quality control (QC) and remedy processes end to end with Quality Control Advisor Plus. For comprehensive QC insights and trends on your portfolio of loans, visit a dedicated QC reporting section in ECO®.
Latest Enhancement
Quality Control Advisor Plus reports are now available in a dedicated section of ECO. Details on the latest enhancements on Quality Control Plus Advisor or the QC reports in ECO, can be found on the Technology Releases page.
Greater Efficiency
Real-time updates via notifications after actions (i.e., submitting files) and an improved interface make it easier to quickly identify and communicate status and missing documents.
Clearly Identified Process
Required actions are split into queues (i.e., file requests, missing documents and remedy requests) so you know which activities you must complete and which are with Freddie Mac for review.
Line of Sight to Remedy Letters
Remedy letters will be accessed directly in the tool as opposed to via separate emails.
Additional Resources
Hours
Tool Availability Hours
- Mon - Fri: 5:30am - 2am EST
- Sat: 5:30am - 11pm EST
- Sun: 11am - 2am EST
Customer Contact Center & System Status Hours
- Mon - Fri: 8am - 7pm EST
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