February 10, 2025
Servicing Excellence is a multi-year initiative to strengthen the Servicing industry through reciprocal top-quality performance from Freddie Mac and our servicing stakeholders. It’s our strategy to deliver more—and to expect more.
By The Single-Family Team, Freddie Mac
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Learn more about the December LPA updates for feedback messages, government loan calculations and more.
The Q4 2024 and Q1 2025 Loan Quality Advisor releases include a salability/early eligibility message, bi-annual credit reporting companies (CRCs) and technical affiliates (TAs) updates, new and updated risk assessment messages for incomplete and Caution loans, and Loan Product Advisor (LPA) data compare message rewrite.
The GSEs have updated the Uniform Residential Loan Application (URLA) Instructions and the Supplemental Consumer Information Form (SCIF) Instructions. New FAQs have also been published. Learn more.
Enhancements to Loan Selling Advisor October 28 through November 2024 plus other delivery requirement updates.
Our newest AIM enhancement provides more opportunity for R&W relief eligibility so you can close loans smoothly and with confidence. Learn more about this enhancement and other LPA updates coming in November.
New feedback messages provide unprecedented information, so you don’t miss opportunities to get to Accept.
Starting September 30, 2024, Seller/Servicers and industry participants will report mortgage fraud and suspicious activity and adverse self reporting through the Tip Referral Tool (TRTSM) – our latest tool created to assist you in submitting information in a more centralized, convenient and secure manner.
The adverse self reporting functionality in Quality Control Advisor® will be disabled on September 30. You will need to report adverse findings in our new Tip Referral Tool (TRT℠).
A GSE Announcement about the Uniform Closing Dataset (UCD) v2.0 Specification, Quick Start Guide and Updated FAQs
The Tip Referral Tool (TRTSM) will be available on September 30, 2024. TRT was created to streamline the way you report mortgage fraud or suspicious activity and adverse self reporting. Learn how you’ll access the tool and help us hold the line against fraud.
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