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Loan Product Advisor FAQ

General

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  1. What is Loan Product Advisor® (LPA)?
    Loan Product Advisor is our enhanced automated underwriting system (AUS). It can help simplify your origination processes and provide you with greater certainty that your loans meet Freddie Mac eligibility requirements.
  2. Is training available for Loan Product Advisor?
    Yes. You can learn more about Loan Product Advisor through live training, webinars, job aids, online help and an updated functionality guide. Find all our training opportunities on Freddie Mac Learning.
  3. Is Loan Product Advisor free?
    Yes. You remain responsible for and should continue to handle fees charged by third-party vendors, such as credit reporting agencies and asset and income modeler (AIM) service providers, through your existing contracts.

Collateral

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  1. What collateral valuation options does Loan Product Advisor support?

    LPA supports traditional appraisals, automated collateral evaluation (ACE), ACE+ PDR (ACE plus property data report) and desktop appraisals. For more information, check out our list of collateral policy FAQs

  2. What is automated collateral evaluation (ACE)?

    ACE is a Loan Product Advisor capability that leverages proprietary models, historical data and public records to allow lenders to sell certain loans to Freddie Mac without a traditional appraisal. When an appraisal waiver is offered and accepted by the lender, the lender is relieved of the representations and warranties related to the value, condition, and marketability of the mortgaged premises.

    It's important to note that when Freddie Mac offers an ACE appraisal waiver, Freddie Mac has not performed a property review or obtained a valuation of the mortgaged premises and the lender must not make any representations that Freddie Mac has performed a property review or obtained a valuation of the mortgaged premises.

    For more information, please reference the ACE FAQs.

  3. What is ACE+ PDR (ACE plus property data report)?

    ACE, or automated collateral evaluation, is our appraisal waiver offering; a PDR is a property data report. ACE+ PDR is an offering that allows lenders to sell eligible loans without an appraisal. With ACE+ PDR, additional property information is physically collected on-site by trained property data collectors using the Freddie Mac property dataset, in lieu of an appraisal.

    For more information, please reference the ACE+ PDR FAQs.

Asset and Income Modeler

  1. What is AIM?

    AIM is a capability within Loan Product Advisor that automates the assessment of borrower assets, income and employment for lenders. By leveraging the expertise of third-party service providers, AIM helps deliver a simpler, more efficient loan origination process.

    For more information, please visit the AIM webpage or AIM FAQs.

Credit Risk Assessment with LPA

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  1. How can a borrower’s rent payment history be considered in the credit risk assessment?

    For first-time homebuyers, you can submit an asset verification report for LPA to assess the borrower’s account data to identify certain patterns in the rent payment history. If positive rent payment history is identified, it can only positively impact the LPA credit risk assessment, including the potential to turn a Caution to an Accept.

    For LPA to consider rent payment history in its credit risk assessment, the borrower must:

    • Have a usable credit score, as determined by LPA.
    • Be a first-time homebuyer.
    • Intend to occupy the property as their primary residence.
    • Have been renting for a minimum of 12 months, with a monthly rent payment of at least $300 that’s paid from the account on the asset verification report.


    For full details and eligibility requirements, see Single-Family Seller/Servicer Guide Section 5201.1.

  2. How can a borrower’s cash flow be considered in the credit risk assessment?

    You must submit an asset verification report that includes at least 12 months of the borrower’s account data for LPA to assess the transaction patterns in the borrower’s accounts. If positive cash flow is identified, it can only positively impact the credit risk assessment, including the potential to turn a Caution to an Accept.

    Borrower cash flow assessment does not require a credit score for the assessment to run on your submissions. For full details and eligibility requirements, see Single-Family Seller/Servicer Guide Section 5201.1.

  3. Can a loan’s assessment benefit from both positive borrower cash flow and consistent rent payment history?

    No. A loan’s assessment may benefit only from positive cash flow or consistent rent payment history and not both. LPA will use the benefit that it identifies as providing the biggest benefit to the loan.

LPA Specification Version Information

  1. Where can I find more information on the latest specification version of Loan Product Advisor?

    Information on the latest specification version can be found on the Loan Product Advisor Version Transition Resources webpage. To access the specification files, visit the Developer Portal.

    If you access LPA directly through the Loan Advisor Portal, you will always be on the latest version.

Additional Tips and Resources

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  1. Are there any tips for troubleshooting common scenarios?

    Check out the Data Quality and System Messages – Cause and Resolution job aid for tips and best practices to troubleshoot data quality and system messaging.  

    The Loan Product Advisor Functionality Training Resources document also contains a full list of additional resources to help troubleshoot data entry and submitting transactions directly to LPA through the Loan Advisor Portal.

  2. Where can I find training resources for more guidance on how to submit loans using direct access through the Loan Advisor Portal?

    Use the “How to Enter Data” section in the Loan Product Advisor Functionality Training Resources document to access a list of tips and best practices for entering data using direct access.

  3. How do I submit prequalifications into Loan Product Advisor?

    Prequalifications may be submitted with or without a property address. If submitting with a property address, select “Prequalification” as the “Loan Status Identifier/Loan Processing Stage” and follow the Tips for Prequalification Transactions job aid for how to submit the address. If no address is submitted, the system will default to Prequalification.