Quality Control Advisor®
Quality Control Advisor
Quality Control Advisor is your end-to-end solution for managing the entire post- funding quality control and remedy process.
Post-Funding Quality Control
Quality Control Advisor allows you to view samples, upload loan files, view loan review status, upload missing documents, manage remedies and view multiple reports.
Check Loan Review Status
Check the status of a loan review so you know where it is in the loan file review and remedy process. Upload up to 20 documents and loan files at a time and get immediate confirmation that we've received the documents.
View Outstanding Documentation
Quickly and easily view all outstanding documentation requests. Immediately learn the status of loan file reviews. Track defects and see sample and deficiency trends. Easily adjust filters to view your loan review summaries. See your top 5 deficiencies, top 10 missing documents types and missing document rate. Adapt reports to what you want to see in a certain month.
View and Download Files
View and download your QC sample to get a jump start on your loan file requests. Track the status of your QC samples and view loan review status.
Training Resources
Additional Resources
Hours
Tool Availability Hours
- Mon - Fri: 5:30am - 2am EST
- Sat: 5:30am - 11pm EST
- Sun: 11am - 2am EST
Customer Contact Center & System Status Hours
- Mon - Fri: 8am - 7pm EST
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