Today's Market Drives Tomorrow's Servicing Technology

Dave Lucchino

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COVID-19 policy flexibilities for forbearance program have successfully prevented foreclosures, but won’t continue forever, and elevated volumes are driving demand for solutions that optimize mortgage servicing operations— from quick decisions on mortgage assistance options to reimbursement for servicing defaulted properties. In this episode, we sit down with servicing client, Mr. Cooper, to discuss PAID (Payments Automated Intelligent and Dynamic), a new tool that improves the servicer workflow for expense reimbursements.