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Daily Investor Reporting FAQ

The information on this page is not part of, and is not a replacement or substitute for, the requirements found in the Freddie Mac Single-Family Seller/Servicer Guide and your other Purchase Documents.

Scope and Reporting Requirements

If a Servicer already reports daily, what changes, if any, are required under the updated investor reporting requirements?

If a Servicer already reports daily, no changes are required.

If a Servicer does NOT report daily, what changes are required under the updated investor reporting requirements.

The primary change is that daily reporting becomes a formal Single-Family Seller/Servicer Guide (Guide) requirement effective February 1, 2027. Servicers must report loan-level transactions daily, on the same day the transaction is processed in Servicer’s system, and no later than 3:45 a.m. ET the next Business Day (BD) to ensure all transactions are accurately recorded in Freddie Mac’s 4 a.m. ET processing run as noted on our Loan Level Reporting (LLR) Processing Schedule.

Are Servicers required to submit a daily loan-level report for every Freddie Mac loan, including payments?

Servicers must report loan-level transactions on a daily basis only for loans with payment activities and corrections processed in their systems.

How should Servicers handle loans with no payments received during the reporting cycle?

If a payment is not received on a loan by the P&I Determination Date, the Servicer must report a loan-level transaction for that loan, reporting $0 principal and applicable interest, no later than 3:45 a.m. ET on the BD immediately after the P&I Determination Date, if the loan has not already been reported during the month.

After the P&I Determination Date, are Servicers still required to continue daily reporting, or may they report remaining activity at month end?

Any revisions or transactions that occur after the P&I Determination Date, including payments received, reversals or corrections to loans with edits, must be reported on the same day as they are processed. These transactions must be reported by 3:45 a.m. ET if transactions are received at month end and processed on the servicer's system on the first business day of the month, the Servicer must report no later than 10:45 p.m. ET on BD1.

Timing, Cutoffs and Reporting Dates

How should Servicers handle transactions processed after business hours when overnight batch processing is used to finalize payment activity?

If payment activity is finalized through overnight batch processing, the Servicer should report the finalized activity through Freddie Mac Gateway Loan Level Reporting user interface (UI) as soon as practicable after processing is complete, but no later than 3:45 a.m. ET the next BD.

This does not change the Guide Section 8303.1 deadline or extend any other reporting, edit correction, remittance or drafting requirements. 

Example: A Servicer processes borrower payment activity in its system on February 8, 2027, and its overnight batch process finalizes the activity at 2 a.m. Eastern time on February 9, 2027. The Servicer should report the finalized activity through the Loan Level Reporting UI as soon as practicable after the batch process is complete but no later than 3:45 a.m. on February 10, 2027.

What options are available for Servicers that cannot meet the 3:45 a.m. ET reporting timeline due to system limitations, staffing hours or time zone constraints?

Servicers should begin planning now to assess operational, staffing, time zone, vendor and system impacts. If a Servicer believes they cannot meet Guide requirements stated in Guide Bulletin 2026-G for any reason, it is encouraged to work with their Freddie Mac representative or Customer Service (800-FREDDIE) to discuss readiness concerns and next steps.

Systems, Automation and Vendor Readiness

Is Freddie Mac coordinating with servicing system providers regarding the updated same-day loan-level reporting requirements?

Freddie Mac is aware that most Servicers rely on third-party servicing system providers and service bureaus. These servicing system providers are currently supporting daily and same day reporting for many servicers. If you have vendor-specific concerns or questions, please work directly with your technology provider and raise questions through your Freddie Mac representative or Customer Service (800-FREDDIE).

If a Servicer’s core servicing system or vendor is not yet ready to support the updated reporting requirements, what should the Servicer do?

Servicers should assess the gap between their current reporting process and the February 1, 2027, requirement, engage their vendor or service bureau as early as possible and identify any process, staffing or system changes needed to support same-day loan-level reporting. If readiness concerns remain, Servicers should contact their Freddie Mac representative, Servicing Relationship Manager or Customer Service (800-FREDDIE).

File Formats, Exceptions and Corrections

Will there be any changes to the Loan Level Reporting file format as part of the updated daily reporting requirements?

No. Freddie Mac is not making changes to the Loan Level Reporting file format as part of the daily investor reporting requirement.

How will exceptions, errors or required corrections be communicated once daily reporting is live?

There will be no changes to how you receive processing results. Servicers are required to review daily edit reports and correct identified edits promptly.

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