Next Job FAQ

NextJob is a nationwide re-employment solutions firm that provides high-quality, one-on-one job coaching and multimedia online learning to help job seekers find and secure jobs. NextJob launched the mortgage banking industry's first re-employment program in 2011 and since then has established the program with other larger financial institutions.

Unemployed and underemployed homeowners who have worked with NextJob increased their job search skills and landed jobs at more than double the normal rate of re-employment and about four months faster than conducting a job search alone.

Once the Servicer determines that the homeowner meets the eligibility requirements, the Servicer provides the following information to Freddie Mac on a Microsoft Excel spreadsheet using the NextJob referral template provided in the Freddie Mac Single-Family Seller/Servicer Guide Bulletin 2018-9.

• Freddie Mac loan number
• Homeowner's name, phone number and state of residence
• Servicer's full name and email address

There is no fee to participate in this program. NextJob's services are paid for 100 percent by Freddie Mac.

Below is the list of eligibility exclusions:

• Homeowners who are 12 months or more delinquent at the time of Servicer evaluation
• Homeowners in an active repayment plan
• Homeowners in an active modification trial period plan
• Homeowners approved for short sale or deed-in-lieu of foreclosure
• Mortgages subject to active non-routine litigation
• Mortgages subject to active bankruptcy proceeding
• Federal Housing Administration, Veterans Affairs or U.S. Department of Agriculture Rural Housing Service insured mortgages
• Mortgages with foreclosure sale scheduled within next 60 days
• Mortgages referred to foreclosure and the parties are participating in mediation

Servicers may refer their eligible homeowners to Freddie Mac to receive NextJob re-employment services if they meet the each of the following requirements:

• The mortgaged property must be in an area designated by the Federal Housing Finance Agency (FHFA) as a Duty to Serve high-needs rural region, which includes the Lower Mississippi Delta, Middle Appalachia, colonias, and other persistent poverty areas.
• The homeowner must have a Home Possible or HFA Advantage mortgage.
• The homeowner must have suffered a loss of income due to unemployment or underemployment and have applied with the Servicer for loss-mitigation assistance.

NextJob's three-part program ensures a personalized experience with a job search coach who provides the techniques, tools and encouragement the homeowner needs to get back on track and stay in his/her home.

• One-on-One Job Coaching - Coaches work weekly with homeowners to draft résumés, build social media profiles, identify and accomplish goals, and learn how to interview with confidence.
• Online Job Search Training System - NextJob's multimedia platform helps homeowners learn the latest job search techniques, such as tapping into the best job boards and social media sites, as well as networking to uncover "hidden" jobs never posted on the internet.
• Weekly Web Workshops - NextJob's "JobTalk" webinars dive into key topics so homeowners can listen in and work on a key piece of their job search as experts teach and demonstrate critical job search techniques.

Yes. Freddie Mac will send a confirmation email to the Servicer listing the names of homeowners who meet the eligibility requirements and were referred to NextJob. In addition, Freddie Mac will send Servicers monthly progress reports called, Disposition of NextJob Referrals.