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Our Servicing Vision: Focus on Retention, Minimize Loss and Reduce Servicer System Risk

Mike Reynolds, our new Head of Servicing, outlines his vision and goals for servicing including promoting affordable, sustainable homeownership by driving down credit losses and managing risk.

By Mike Reynolds, Freddie Mac

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  • January 2024 Loan Quality Advisor® Release Updates

    January releases include updates to Condominium Projects and Loan Selling Advisor Warning and Critical Edits.

  • Now Live: Unacceptable Appraisal Practices Fatal Message

    Learn about practical examples of language that could trigger the new Loan Collateral Advisor fatal severity message and guidance on how to clear the message if you receive it.

  • February 2024 Loan Product Advisor Releases

    New feedback messages related to condominium project eligibility will be implemented in February. We’re also previewing feedback messages effective in March.

  • Enhanced Loan Delivery: CTE Availability, ULDD Updates and More

    Check out these enhancements to improve your loan process.

  • December 2023 Loan Quality Advisor® Releases

    December releases include updates for biannual credit reporting companies (CRCs) and technical affiliates (TAs), an updated message matrix for Loan Quality Advisor®, four new Party Role Type messages to the system messages, added a new PAR finding status for condominium projects, an update to Loan Quality Advisor Data Compare, new critical purchase eligibility edits in Loan Selling Advisor® and an update on HeritageOneSM and BorrowSmart®.

  • Loan Limit Values for 2024

    In line with the Federal Housing Finance Agency announcement, we’re increasing our maximum baseline conforming loan limit and high-cost area loan limit values.

  • January 2024 Loan Product Advisor Releases

    January releases include implementation of 2024 loan limit values and new feedback messages supporting HeritageOneSM. We’re also previewing feedback messages that are effective soon.

  • Loan Closing Advisor December 13 Release Notes

    Loan Closing Advisor updated with allowable Regulation Z points and fees thresholds can help you meet the Guide’s points and fees requirements.

  • New Home Possible Opportunities Dashboard in ECO

    We’ve added a new offerings dashboard to the Loan Advisor Pipeline – Delivered View dashboards in ECO®.

  • Condo Project Advisor: Greater Insight into Project Eligibility

    Now you can get greater insight into condo project eligibility with Project Assessment Request (PAR) “Project Certified” status.

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